WhatsApp Business API features and their actual release stage
Each feature requires separate verification before a public business may rely on it. A working preview, provider-mocked integration test or accepted API request does not mean end-to-end WhatsApp delivery is available.
| Feature | Verified stage | What it means |
|---|---|---|
| Public product information, features and API documentation | Live public website | Accessible at wa.trydataverse.com |
| Customer signup, security and workspace dashboard | Private staging tested | Not yet available for public production use |
| Business-owned WhatsApp WABA verification and registration | Private backend / mocked provider tests | Requires real Meta authorization and phone verification |
| Meta message template creation, sync, status webhooks and approval checks | Private backend implemented | Final provider approval remains Meta-controlled |
| Audience opt-in, STOP handling and contact safeguards | Private backend implemented | Live compliance and opt-out testing still required |
| Bulk WhatsApp campaign scheduling, queue and credit holds | Private backend guarded | Customer sending disabled |
| WhatsApp shared inbox, inbound status and team conversation views | Private backend implemented | Real customer-facing production webhooks unverified |
| Customer-owned API app keys, scopes and usage | Private backend tested | No public API hostname yet |
| Mia/Leo standing OAuth-style permissions, revocation and daily limits | Private backend tested | Public Buzz callback not yet connected |
| Verified wallet visibility, pricing and Razorpay checkout | Partly implemented / blocked | Real merchant capture, tax and category rates not active |
| Global regional-language support | Partial UI localization | Full verified translation coverage not launched |
| 24x7 public messaging operations, support SLA and security hardening | Not launched | Requires hardened hosting and independent tests |
Official WhatsApp Business Platform workflows
WABA onboarding, phone number identity, Meta Cloud API integration, authorized business use, template synchronization and tracking are the foundation. The private platform contains provider-aware paths but it does not claim public Meta certification, advanced app access or a ready-to-send verified customer number.
WhatsApp templates, notifications and message categories
Prepare marketing, utility and other appropriate approved template messages with correct language and audience. Draft submissions and statuses are distinct from Meta final approval. Confirm recipient opt-in and template eligibility for each campaign.
Bulk WhatsApp marketing campaign safeguards
Audience snapshots, opt-out enforcement, scheduled broadcasts, rate-aware dispatch, idempotency, ambiguous delivery holds and credit reservation are implemented for protected staging. Real marketing sends remain disabled pending official authorization and current API routing.
Shared WhatsApp team inbox and CRM context
Inbound threads, customer identity, delivery statuses, opt-outs and role-controlled workspace access exist in staging. Advanced assignment, real conversation routing, public sender health and automated agent replies require further production validation.
Business messaging REST API and automation
Tenant-scoped developer keys and API docs, contact CRUD, template status, message lifecycle, usage, inbox and draft campaign routes support application integration in private staging. The API is not an external production service yet.
Mia and Leo agent permissions
Customers may approve an agent once for a defined set of ongoing actions, with daily limits, short-lived tokens and immediate revocation. Unbounded spending permissions are not offered; real credit debits and actual cross-platform chatbox connection require verified public backend integrations.
International business readiness
Unicode contacts, interface locale choices, tenant separation and multilingual template awareness are designed for global users. A partial locale selector must not be confused with certified full translations for every language or country.